Knowledgebase

Sender Policy Framework (SPF) records help reduce the chance of your domain being spoofed in spam...

For scale and redundancy reasons we operate each service from its own hostname. So we always...

This error usually occurs when a mail client is using using a secure connection to the mail...

SRV records - service records used in Office 365 - can be added via our DNS Management interface...

To migrate your emails and mailboxes to Snr Host, you can use our in-house Email Migrations tool....

Open the mail application on your Android device.  Click Add New Account and enter the mailbox...

To set up your mailbox on an Apple iPhone or iPad, you can need to: Head to the Settings icon...

We make use of 'autodiscover' technology, so that in the majority of cases, Microsoft Outlook can...

With Snr Host all mailboxes have 10 GB of data storage. It's unlikely that you should ever fill...

MX stands for 'mail exchanger'. It tells a 'sending' mail server how to find the 'receiving'...

Email Account Limits The following limits apply to all messages sent via authenticated SMTP....

There are various methods of connecting to mailboxes on our platform. We always recommend IMAP as...

SMTP or Simple Mail Transfer Protocol is a TCP/IP used to send and receive email. The majority of...

Email forwarding refers to the operation of re-sending an email message delivered to one email...

If you can successfully send email and view any new messages in your Inbox, but aren't able to...

There a few reasons why you may not be able to send emails: Your ISP is blocking port 25 If you...

Getting a 'mailbox does not exist' message can be frustrating, we know. You just need to give it...