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 Can I add SPF records for my domain name?

Sender Policy Framework (SPF) records help reduce the chance of your domain being spoofed in spam...

 Can I enable GZIP Web Server Compression?

Gzip is a great of compressing files for faster network transfers - helping them load faster, so...

 Can you update the version of cURL on your webservers?

Occasionally, applications in your webspace may run checks to help ensure your website is secure....

 How can I modify my hosts file?

Your machine's local hosts file allows you to overide DNS for a particular domain or subdomain...

 How do I find the IP address of a hosting package?

If you're managing DNS elsewhere, or simply wish to know the IP address of a package, you can...

 How do I use the Exodus File Permissions Checker?

The Exodus File Permissions Checker allows you to easily view and fix file permission issues...

 How do I use trace-route?

Trace-route is a tool used for diagnosing network-related issues. It does this by displaying the...

 How do I view the most recent backups taken by Timeline Backups?

Timeline Backups take an automatic daily backup of all your websites and databases and store them...

 I installed WordPress on the temporary URL, how can I change it to my domain name?

If you installed WordPress onto the temporary URL, it's a simple process to change it to your...

 Is ImageMagick supported?

ImageMagick - the open-source image tool - is supported. We currently run Version 6.7.2. The path...

 Is ionCube PHP Loader installed?

The availability of ionCube can differ between our different platforms and PHP versions. Linux:...

 Should I choose a Linux or Windows hosting package?

The type of platform you should choose depends on the software you plan to use to power your...

 Temporary URLs: what are they and what are they used for?

When you create a hosting package you're given a temporary URL, as below. There are a few...

 What do I do if I believe a site is in breach of Exodus’s policies?

Exodus Hosts impose a strict Acceptable Use Policy and Terms of Service which customers must...

 What is the IP Address that my site uses for external connections?

Due to the distributed nature of our network, the IP address your site uses to make outbound...

 Which PHP functions are disabled on your WordPress platform?

Our WordPress platform has been specifically designed to offer the best security, performance and...

 Why is my website not able to send email?

A common reason for this relates to the address not matching your site domain. To help improve...