2FA or two-factor authentication is a two-step verification process which offers an extra layer of security when accessing your account. Once enabled, your logins to NYs Hosts can only be completed if both your password and an authenticator code is provided. We support TOTP authenticator apps, such as those from Google and Microsoft.
Add a New Authenticator
From inside NYs Hosts, follow the link to Security Details under Account Preferences section.
Towards the bottom of this page, you'll see a section titled Two-Factor Authentication. To add your first device, enter your current login password and name the device you wish to add. The Device Name is purely for your own reference.
Adding a Second Authenticator
There's no limit on the number of devices you can add, and we recommend having at least two devices on your account. This is in case one of your authenticators is lost or unavailable. Once a device has been added to your account, future devices can be added by entering a code from an existing authenticator device.
Removing an Authenticator
To remove a device, choose remove from the list of your authenticator devices, on the same page.
If you're unable to access your account after it has been protected by 2FA, please call 333 050 6614 (Option 1). We’ll work with you to reset your access. Lines are open from 0900 until 1700, Monday - Friday.
2FA for NYsCP Users
Users of the NYsCP control panel can enable 2FA themselves. 2FA setup is in the NYsCP Security Details menu (top-left). Resellers can manage users' devices and verify 2FA codes in the ExodusCP Users area of Exodus Hosts.