Articles

 How can I use FTP before changing DNS?

If you wish to access the File Transfer Protocol (FTP) service before you point your DNS to...

 How do I migrate a site via FTP?

You can migrate WordPress sites via FTP using our Migration Centre. This will copy-over the site...

 How do I upload a large file via FTP?

The maximum FTP upload/download size is 5GB, above which you’ll need to use another method to...

 How do I use Master FTP?

You can use Master FTP to globally unlock your own IP across all your hosting packages. This is...

 I can’t connect via FTP, what can I do?

There are a few common reasons why you may not be able to connect successfully via FTP. 1. Make...

 Why do DNS changes take 24-48 hours to propagate?

Each domain has at least two nameservers assigned to it and these nameservers hold the records...